Contact US

Should you have any questions or need help with an existing order, placing a new order, shipping, sizing or special orders, please feel free to contact us by one of the following methods:

  • By telephone between the hours of 9:00 am - 5:00pm EST at 917 966 0202
  • Submit the contact form on this page
  • Send us a message on Instagram @shopshymi
  • Email:

Please note, we do our best to answer you as quick as possible.  Depending on when you contact us, please allow us until the next business day to respond.  Generally your inquiries are responded to within the same business day.  We know that the weekends are a popular time to shop! While our corporate offices are not open during weekends we do our best to answers emails/messages as we can during non working hours.  

Thank you for shopping with us! 

Please complete the form below or contact for customer service or order assistance. Mail & Returns: P.O. BOX 800254, Aventura, FL 33280



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